Chesnara Life (UK) Limited

Legal Information

 

About Us

The Chesnara Life Onshore Investment Bond is provided by Chesnara Life (UK) Limited (formerly HSBC Life (UK) Ltd) whose main business is writing life policies.

Chesnara Life (UK) Ltd (formerly HSBC Life (UK) Limited) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 133435 and our registered office is at 2nd Floor, 33–34 Winckley Square, Preston, Lancashire, PR1 3JJ, United Kingdom. Registered in England number 88695.

Should you wish to contact us to request further information and written details about our products and services, to make a complaint or for any other reason please use the Contact Us function on this Site. To ensure that we carry out your instructions accurately, to help us continually improve our service to you and in the interests of security, we may monitor and/or record your telephone calls with us. If you have a complaint we will endeavour to resolve your concerns and put matters right.

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Terms and Conditions

Please read the details set out below carefully before using this website (the ‘Site’). By accessing this Site, you agree to be bound by the following terms and conditions and disclaimers (the ‘Terms’).

  • References to 'you', 'your' and 'yours' are references to the person(s) accessing the Site.
  • References to 'we', 'us' and 'our' are references to Chesnara Life (UK) Limited (formerly HSBC Life (UK) Ltd).

All products and services provided by members of Chesnara Life have their own terms and conditions (the ‘Product Terms’). You must read both the Product Terms and these Terms together with any terms, conditions and disclaimers provided in the pages of the Site. In particular, for full details of the Chesnara Life Onshore Investment Bond please refer to the Terms and Conditions and Key Features documents which govern these products. These documents can be downloaded from this Site or can be requested from us (see Contact Us details). In the event of any conflict the Product Terms will prevail over everything else, and the terms, conditions and disclaimers provided in the pages of the Site shall prevail over these Terms.

The information, material and content provided in the pages of the Site may be changed at any time without notice. Changes may be made to the Terms at any time without notice. You agree to review the Terms regularly and your continued access to or use of the Site will mean that you agree to any changes. You are wholly responsible for use of the Site by any person using your computer or other device, and you must ensure that any such person complies with these Terms.

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Use of the Site

Registration with this Site is for our approved users only. Without limiting the Terms, your access to the password protected sections of the Site is dependent upon your prior acceptance of the Chesnara Life Terms of Business for Intermediaries. If you have not executed the Chesnara Life Terms of Business for Intermediaries, then you may not register with, or use the password protected sections of, the Site. When you register with this Site, you must provide accurate and complete information and update such information when necessary, so it remains accurate and complete.

When you register and are accepted as a registered user of this Site, you will choose a unique user name and password and/ or other identification data. Please use maximum caution to keep your user name, password and other identification data confidential, and log off from the Site when your session is complete to prevent unauthorised access to your information. If your user name, password or other identification data is subject to unauthorised access, you should immediately inform us.

We reserve the right at any time to immediately suspend or terminate the provision of all or any part of this Site to you and/ or block your access to this Site without notice to you.

The information on this Site is based on our understanding of current law, regulation and HM Revenue & Customs practice at the time of going to press. Future changes in law, regulation, tax levels or HMRC practice could affect the information on this Site.

This Site is currently intended for those who access it from within the United Kingdom. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation, or is appropriate for use, in other places outside of the United Kingdom. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. The Site should not be considered as communication for any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments, particularly outside any jurisdictions where Chesnara Life is licensed or authorised to perform such activities. Your use of this Site is subject to the applicable laws and regulations of any relevant jurisdiction. Chesnara Life (UK) limited may decline to provide you with products and services subject to status.

All accounts, products and services are offered only in jurisdictions where and when they may be lawfully offered and the material on this Site is not intended for use by persons located in or resident in jurisdictions which restrict the distribution of this information by us. Persons accessing this Site are required to inform themselves about and observe any relevant restrictions.

You are wholly responsible for use of this Site by any person using your computer and you must ensure that any such person complies with these Terms.

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Information not recommendation

Nothing on this Site constitutes an offer to sell, advice or recommendation regarding, or solicitation to buy any products or services, securities, financial instruments, or accounts provided by any of the Chesnara Life (UK) limited members.

Should you seek to rely in any way whatsoever upon any content contained on this Site, you do so at your own risk.

No representation is given that any securities, products, or services discussed in or accessible through this Site are suitable for you or any particular person. You acknowledge that your use of this Site and any requests for information you have made as a result of visiting this Site are not the result of an offer made by us or any of our affiliates and that the provision of any information through this Site shall not constitute or be considered investment or financial advice.

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No Warranties

The following clauses exclude or limit our legal liability for the Site. You should read them carefully. They all apply only as far as the law permits, and in particular we do not exclude or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000 (the "Act"), or the rules of the FCA for the conduct of business.

Whilst we have taken reasonable steps to ensure the accuracy, currency, availability, correctness and completeness of the information contained on the Site, information is provided on an "as is", "as available" basis and we do not give or make any warranty or representation of any kind, whether express or implied. The use of the Site is at your sole risk. We shall not be liable for any loss or damage whatsoever and howsoever arising as a result of your use of or reliance on the information contained on the Site to the maximum extent permitted by law.

We do not represent or warrant that the Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Site.

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Third party sites and endorsements

Where we provide hypertext links to other locations on the Internet, we do so for information purposes only. We are not responsible for the content of any other websites or pages linked to or linking to this Site. We have not verified the content of any such websites. Following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any damages or in other way in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our Site.

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Internet e-mail

Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception or loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to the Bank or any message sent by the Bank to you over the Internet.

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Copyright

Copyright in the pages screens, information and material in their arrangement included in this Site is owned by or licensed to Chesnara Life (UK) Limited unless otherwise noted. You may imprint, copy, download or temporarily store extracts from our Site for your personal information or when you use our products and services. You must not alter anything. Any other use is prohibited unless you first get our written permission. In particular no one may use a part of our Site on any other website, or link any other website to our Site, without our prior written permission.

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Privacy Statement

Privacy Notice

For details on how we use your information and your customers information please visit chesnaralife.co.uk/privacy-notice

Cookies

For information about our Cookies and how we use them please visit chesnaralife.co.uk/cookie-notice

 

Your queries

If you have any queries regarding privacy issues, please Contact Us (see above in these Terms). To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.

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Governing law

The Terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have non-exclusive jurisdiction in respect of any dispute, which may arise.

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